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Wider Tech. Spread the costs of purchasing the latest mobile devices, gadgets and games consoles..
0800 612 9015 info@widertech.com

Website Privacy Policy

Wider Tech is owned and administered by Wider Plan Ltd, a friendly family company which is committed to protecting your privacy and the security of your personal information.

In providing you with access to this service, we may have cause to collect and process your personal information. This Privacy Policy explains the ways in which we may collect, use, store and analyse your personal information, as well as outlining the steps we take to protect your privacy.

Please read this policy carefully before using our service. Use of our site and service signifies your acceptance of this policy.

1. Definitions and interpretation

1.1. The following terms are defined:

  1. “Scheme member” and “you” and “your” refers to you as the service user.
  2. “We”, “us” and “our” refers to Wider Plan Ltd, a company registered in England with company registration number 5207145. Our registered address is 11 – 16 Chestnut Court, Jill Lane, Sambourne, B96 6EW.
  3. “Employer” refers to the organisation which has contracted with Wider Plan to provide you with access to the scheme.
  4. “Scheme administrator” refers to the person responsible for performing the administrative duties required to operate the service on behalf of the employer.
  5. “Service” and “scheme” refers to the Wider Tech home technology purchasing scheme.
  6. The “website” refers to the Wider Tech website at www.widertech.com or to any other website operated and developed by Wider Plan Ltd and which displays these terms.
  7. “Data Controller” refers to the party who determines the purpose and means of processing personal data, as per prevailing data protection legislation.
  8. “Data Processor” refers to the party who is responsible for processing personal data on behalf of a controller.
  9. “Salary adjustment” refers to a variation to an employee’s employment contract whereby their salary is adjusted in line with their approved use of the service.
  10. “Scheme rules” refers to the specific rules governing the service.

1.2. The headings to clauses are for convenience only and shall not affect the construction or interpretation of these terms.

1.3. Unless otherwise stated,

  1. The singular includes the plural and vice versa.
  2. The words “includes” and “including”, and variations thereof, are each without limitation.

2. Our commitment to data protection

2.1. This Privacy Policy explains how we lawfully, fairly and transparently use any personal information we collect about you when you use this service.

2.2. We are registered as a Data Controller with the Information Commissioner’s Office and we will only use your data in accordance with prevailing data protection legislation.

2.3. In order to give you access to this scheme your employer has agreed to work with us as Joint Data Controller.

2.4. As Joint Data Controllers, Wider Plan and your employer both have responsibility for deciding how personal data is processed. However, Wider Plan and your employer have agreed to take responsibility for different aspects of these data processing decisions, as detailed below. 

2.5. Wider Plan is usually responsible for processing your order, providing variations of your employment contract and obtaining employer approval for your order.

2.6. Your employer is responsible for making any changes to payroll processing and maintaining their employment and payroll records. 

2.7. This document focuses on how we process your data to administer this scheme. You should refer to your employer’s own policies for details of how your payroll and employment data is processed by them.

2.8. Your employer is also responsible for demonstrating to HMRC that their scheme is run in accordance with HMRC guidelines. We will share data with your employer to enable them to demonstrate this.

2.9. Wider Plan acts as sole Data Controller in respect of any personal information relating to business-to-business arrangements, including information relating to scheme administrators.

2.10. Wider Plan is the primary point of contact for any questions or complaints relating to data protection for this service. Where we are operating as a Joint Data Controller, we will liaise with your employer as necessary to ensure an appropriate response is provided.

2.11. This scheme is provided in association with a fulfilment partner acting as a Data Processor, which means they will process your data in accordance with instructions received from us or your employer.

3. How we collect information about you

3.1. We will only collect information from you (and from your employer as applicable) which we consider necessary for us to provide and administer this scheme.

3.2. This includes information which we consider necessary for assessing eligibility for the scheme and ensuring compliance with HMRC requirements.

3.3. As a scheme member:

  1. We will collect your contact and payroll details (including date of birth), order information and salary adjustment details. This information will either be provided by you during the order process, or it will be provided to us by or on behalf of your employer.

3.4. As a scheme administrator:

  1. We will collect your contact details. This information will be provided by you or your employer during registration or subsequent account use.

3.5. In all cases:

  1. We may also collect any personal information which you provide to us voluntarily, for example by contacting us by email or phone.
  2. Website usage information may be collected using cookies as detailed below.

3.6. You may decline to share certain items of personal data with us, in which case we may not be able to provide you with some or all features of the service.

4. How we use the information about you

4.1. We will only use the information we have collected about you where we have a legal basis for doing so.

4.2. As a scheme member:

  1. By registering and placing an order you are requesting a variation to your employment contract.
  2. Wider Plan and your employer will process your data as we consider necessary to fulfil our respective contractual and statutory obligations.
  3. Wider Plan and your employer will also process your data as necessary to meet our respective legal obligations in respect of payroll processing and HMRC compliance.

4.3. As a scheme administrator:

  1. We will use your information as we consider necessary to fulfil our contractual obligations with your employer.
  2. We may use your information to market other business-to-business services to your employer in accordance with prevailing legislation. Consent is not required in advance for business-to-business marketing, but we will provide clear unsubscribe facilities. Any marketing will be relevant and proportionate.

4.4. In all cases:

  1. We will process your data where we have a legitimate interest in doing so, for example to monitor and improve our services, to investigate an actual or potential breach of our terms and conditions, to facilitate continuity of our services and to protect our rights and property or those of other parties.
  2. We will process your data where we have a legal obligation to do so, for example in respect of a fraud investigation or a request from HMRC.

5. How we share your personal information

5.1. We will not sell or rent your information to third parties for marketing purposes. Information will only be shared as necessary in respect of the above lawful purposes.

5.2. As a scheme member:

  1. We will share information with your employer to enable them to assess your eligibility, make the necessary salary adjustments, maintain appropriate employment records, demonstrate HMRC compliance and otherwise fulfil their responsibilities in respect of the administration of your scheme membership.
  2. We may share relevant information with your employer in order to improve the accuracy of our respective records and enable us to provide our services efficiently.
  3. Wider Plan and our fulfilment partner will share information with each other to enable us to provide the service to you and to provide you with ongoing customer support.

5.3. As a scheme administrator:

  1. We will share your personal information with employees who are using your scheme and who have a legitimate reason for contacting you. We will only share this information when we are approached by an employee with a query which we cannot address on your behalf.

5.4. In all cases:

  1. We retain the right to appoint data processors to assist us with any aspect of the provision of this service. We will ensure that any data processors enter into a contractual commitment with Wider Plan, confirming that they will abide by prevailing data protection legislation and will process data only in accordance with our instructions.

5.5. We will not share any of your personal information with any other third parties without your permission, unless:

  1. We suspect any form of illegal behaviour.
  2. It is necessary by law, regulation or legal proceedings.
  3. It is required to enforce our Terms and Conditions.
  4. We consider it necessary action to protect the property, rights or safety of Wider Plan or any other party.
  5. The third party is acting in a professional capacity, for example as a regulator, auditor or appointed Data Processor and has suitable confidentiality and privacy measures in place.

6. Marketing and communications

6.1. We will not pass your contact details to third parties except as detailed above.

6.2. As a scheme member:

  1. We will contact you with information relating to your use of the service. This may include for example, confirming your order, notifying you of relevant legislative change and advising you if you need to take any action.

6.3. As a scheme administrator:

  1. We will contact you as we consider necessary to facilitate the administration of your scheme.
  2. We may use your information to market other business-to-business services to you in accordance with prevailing legislation.

7. Your data protection rights

7.1. You can make a request in respect of your data protection rights through any of our usual contact channels.

7.2. You have the right to request a copy of any information which we hold about you. This is called a subject access request.

7.3. If you wish to receive a copy of your data to assist with your transfer to another service provider, please specify this. We will consider the reasonableness of each request and respond accordingly.

7.4. You have the right to have your data rectified in the event it is incorrect or incomplete. Please do contact us in the event of any of your information being inaccurate, as we are committed to maintaining the high quality of our data.

7.5. You have a limited right to ask us to restrict processing of your personal data in certain circumstances. We will consider the reasonableness of each request along with your employer where applicable and will respond accordingly. Your access to the service will be suspended in the event of us agreeing to such a request. Your employer has a statutory responsibility to continue with payroll processing, including honouring any outstanding salary adjustments.

7.6. You have the right to request erasure of your personal data. This is also known as the ‘right to be forgotten’. We will anonymise or delete your data in response to this request unless there is an overriding reason for not doing so. For example, as this scheme often involves an adjustment to salary, we have a statutory duty to retain personal information for three full tax years. Requests to be ‘forgotten’ will be fulfilled once any overriding reason for delay has ceased to apply.

7.7. Copies of your data may also be retained to satisfy legal, regulatory and accounting requirements.

7.8. We routinely take backups of data for business continuity purposes. The backups would only be accessed for routine tests or in the event of a failure of our live database. In the event of using this data any previous requests for anonymisation or deletion will be upheld. We will retain a record of requests in order to facilitate this.

7.9. You have the right to object to the way in which we are processing your personal data. If you wish to object, you must specify which processing you object to, including a reason for your objection.

7.10. As this scheme is administered in association with your employer as Joint Data Controller, we may share your data protection requests with your employer. We will also share your requests with our fulfilment partners as we consider necessary to fulfil our obligations.

8. Cookies

8.1. Our website uses cookies to store information about your site usage. A cookie is a small text file that is sent to your browser from a web server and then stored on your hard drive. Cookies enable us to recognise your computer and record information from your visits to the site, such as your preferred settings. This saves you having to re-enter the same data each time you use the site and allows us to provide you with a more customised experience.

8.2. We may also use cookies and analytical software to collect anonymous data for internal research purposes and to compile statistical reports on website activity.

8.3. Most internet browsers accept cookies by default; however, you can usually change your browser settings to reject cookies. If you choose not to receive our cookies you will not be able to receive any personalised features and you may not be able to benefit from all our services.

9. Using other websites

9.1. This Privacy Policy only applies to the websites provided by Wider Plan on which it is published.

9.2. Our website contains links to websites which are owned or controlled by parties other than Wider Plan. These links are provided for your convenience and do not imply that we have reviewed or approved the third-party sites or their policies.

9.3. When you access the linked third-party websites, you do so at your own risk. You should check that you agree with each website’s Privacy Policy and Terms and Conditions before giving them any of your personal details. We will not be held liable for any misuse of your information or other misconduct by the third party, or any other loss arising from your use of a third party website.

10. Our commitment to data security

10.1. We take data protection seriously and we have implemented technical, physical and administrative security measures to protect your information against unauthorised access, loss, misuse or destruction.

10.2. If you use a shared computer to access this service, we recommend that you always sign out when you have finished.

10.3. While we work very hard to protect your privacy, online data transmission can never be entirely secure. Therefore, we cannot guarantee that your personal information will always remain private.

10.4. If we become aware that there has been a security breach and that your personal data may have been compromised, we will take appropriate steps to rectify the breach and we will contact you as soon as reasonably practicable.

11. Data retention policy

11.1. We will only keep your personal data whilst there is an overriding reason to do so.

11.2. We have a statutory duty to retain your personal information for three full tax years after you cease to use this service.

11.3. As a scheme member:

  1. To ensure we meet our statutory obligation we will retain your personal information for up to four calendar years following you ceasing to be an active user of the scheme. We will then delete your personal data within one month.
  2. You are considered to be an active user of this scheme from the point of placing an order until such time as:
    1. You have no ongoing salary adjustment with your employer in respect of the scheme.
    2. Your employer no longer offers the scheme.
    3. We revoke your membership of the scheme for any other reason in line with our Terms and Conditions.
  3. If you choose not to submit your order using this service, we will not consider you to have ever been an active user and we will delete your personal data within one month.
  4. Your employer will retain your personal data relating to your membership of this scheme in line with their own data retention policy. You are advised to request details from your employer if desired.

11.4. As a scheme administrator:

  1. To ensure we meet our statutory obligation we will retain your personal information for up to four calendar years following you ceasing to be an active administrator of the scheme. We will then delete your personal data within one month.
  2. You are considered to be an active administrator of the scheme from the point of providing us with your contact details until such time as:
    1. You instruct us to close the employer’s scheme.
    2. We close the employer’s scheme for any other reason in line with our Terms and conditions.

12. Location of data processing

12.1. Wider Plan databases are held at data centres within the UK or EEA.

12.2. Your employer will also store and process data in respect of your membership of their scheme. In some cases, this may lead to your data being transferred or processed outside the UK or EEA. You are advised to request details of the location of data processing from your employer if desired.

12.3. Scheme data may also be saved on storage solutions that have servers outside the UK or EEA, for example within the email systems used by us or your employer. We will only use storage solutions that we consider to provide secure services with appropriate safeguards.

12.4. Where we use a Data Processor to assist with the administration of this service, we require them to provide us with contractual assurance regarding the location and security of their data processing.

13. Changes to this Privacy Policy

13.1.We reserve the right to amend this Privacy Policy at any time.

13.2.In the event that you are known by us to be an active user of the scheme we will notify you of any significant change at the time of the amendment.

13.3.Your further use of service will signify your agreement to the amended Privacy Policy.

14. Further information

14.1.Please contact us if you have any questions. We hope that we will be able to resolve any queries or complaints to your satisfaction.

14.2.You also have the right to make a complaint about the processing of your personal data to your local Data Protection Authority.